IDOR - Illinois Department of Revenue
I thought I would send a compliment out to the IDOR folks. Seems, when it comes to government entities, compliments are not in abundance. And in all honesty, I have had the most awesome folks help me with issues for work - both at IDOR and the IRS.
I don't think either division is set up to be tough - most are willing to help and our personable, if you are. Wow, just like real life. :-) Whodathunkdit?
Yesterday, my caller i.d. showed that I was getting an "Out of Area" call. Generally, I click the phone on and then off when I see this. I do not have time to waste with telemarketers. I have no idea why I answered and spoke yesterday, but I'm glad I did.
This really helpful and personable woman was on the line. She asked for me. Yet, I was still skeptical - need I remind you of all the collection calls I have received for that girl with MY NAME. Thank goodness, they stopped.
I was shocked by the call, when she said it was the Illinois Department of Revenue. Although, I do get calls, this one was not expected.
I was pleased and frankly impressed, when she said I made 2 tax deposits and wondered if one was in error. She would cancel it, if it was in error, before it hit my bank on the 15th. How sweet!
Now, the deposit was not in error. I was paying a bit early, but it was good.
Ever since the call, I have thought that the was a wonderful move by IDOR. What if your computer program, like Quick Books, accidently sent out 2 payments. The dreadful - Oops, I double clicked. In a small business, this could kill cash flow and stiffle a business.
Cheers to the Illinois Department of Revenue, for looking out for the people!